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ECommerce & CMS Manager

Washington, DC 20024

Employment Type: Permanent Specialty : Digital Job Number: 1237

TorchLight seeks an Ecommerce & CMS Manager for a leading membership organization dedicated to the improvement of women’ s health. Candidate will manage content management systems, ecommerce systems, search, and other digital products. They will define CMS platform strategy and put processes in place to improve the organization’ s digital presence.


  • Provide technical leadership and hands-on expterise for content management system, ecommerce, mobile, search platform, internal ticket system, and other website touchpoints
  • Manage platform upgrades and updates including planning, schedules, communication, implementation, and Q&A
  • Make changes and edits to templates and permissions, manage user accounts, and approve workflows.
  • Support content migration efforts and make recommendations around how to enforce governance, guidelines, and best practices
  • Manage consistent cleanup of outdated content and media files and enforce rules around content expiration dates
  • Troubleshoot platform issues including the templates, HTML, UX/UI, and display
  • Work closely with vendors and other staff to identity requirements, build plan, and make enhancements/changes to digital platforms
  • Work with analytics team to implement tracking and reporting
  • Creative and deliver effective trainings on how to use platforms to meet digital objectives


  • Bachelor’ s degree in computer science or related field and a minimum of 5 years’ experience supporting digital technology platforms including web content management, search, and ecommerce systems
  • Minimum of two years of experience with Sitecore required
  • Minimum of two years of experience managing ecommerce system required
  • Minimum of two years of experience using platform functionality to support the enforcement of content governance
  • Proficiency in HTML, CSS, JavaScript
  • Knowledge of Association Management Systems like Netforum a plus 
  • Proven understanding of accessibility and section 508 compliance
  • Demonstrated knowledge of web services and APIs
  • Ability to work with both technical and non-technical personnel at all levels of the organization

TorchLight Hire is the Washington, D.C. region’s premier search and staffing firm placing marketing, communications, digital and creative professionals in contract, contract-to-hire, and permanent roles across a variety of industries in the DC metro area. At TorchLight, we know the recruitment and hiring process—and the DC metro area job market inside and out. More importantly, we know marketing and communications, with team members who have deep subject matter expertise prior to their tenure at TorchLight. In 2016 and 2017, Inc. Magazine’s Inc 5000 ranked TorchLight No. 621 and 2386 respectively as one of the 5,000 fastest-growing private companies in America. In 2017, TorchLight was recognized in 2017 as one of the DC area's Best Places to Work by the Washington Business Journal.. Learn more at

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